Our Mission Statement
St. Francis Hospice provides specialist palliative care services to the people of North Dublin and surrounding counties. The service includes care for patients and support for their families and friends by our multidisciplinary team of staff and volunteers, as well as collaboration with other healthcare professionals who are involved in their care.
The service, which aspires to excellence, is based on a Christian philosophy which recognises and values the sacredness of human life. In its organisation and delivery, the service affirms, without distinction, the equal dignity of all persons and seeks to treat everyone with kindness, compassion and respect.
The hospice plays a leadership role in shaping the delivery of palliative care nationally and works in partnership with other hospices and agencies to advance policy, education, research and innovations in service.
Our Vision
As a voluntary organisation our vision is to continue to harness widespread community support and be at the forefront in identifying specialist palliative care needs in the community and develop responses to them. The principle of “voluntarism” is at the centre of the Hospice’s mission and success.
Our core values guide our planning and delivery of services to our community. They are:
• Dignity
• Respect
• Compassion
• Collaboration
• Excellence
• Kindness
Our values underpin our commitments to:
Creating a welcoming, relaxed and personal atmosphere of care.
Providing quality care at a physical, emotional, psychological, spiritual and social level which respects the needs and wishes of each person.
Supporting families and friends emotionally, psychologically and spiritually from referral through bereavement in an attentive and non-intrusive way.
Working collaboratively as a team which cares for its members, values each one’s contribution and engages in ongoing education and reflection.
Linking with other professionals, support agencies and the local community to improve the quality of service to people who are terminally ill.
Educating others and influencing the practice and standards of palliative care of people who are terminally ill.
We believe our values play a crucial role in shaping our organisation’s culture and guiding our actions.
We are committed to providing exceptional palliative care, shaping policy, advancing education, conducting research, and fostering service innovation. By adhering to these values, we fulfil our mission and vision ensuring that patients and their families receive compassionate and holistic care. The staff and volunteers at St. Francis Hospice Dublin cherish these values, ensuring that decisions and actions align with our core principles.
Our six core values are:
Dignity: We recognise the inherent worth and respect due to each person. Regardless of cultural or religious background or socio-economic status, we treat every individual with dignity.
Respect: We value treating others with kindness and consideration. We uphold respect for the needs and wishes of each person, ensuring a supportive and compassionate environment.
Compassion: Compassion lies at the heart of our mission. St. Francis Hospice provides emotional, psychological, and spiritual support to patients and their families through bereavement, in an attentive and non-intrusive manner.
Collaboration: We operate as a collaborative team, valuing each member’s contribution. We work together to improve the quality of service for our patients by linking with other professionals, support agencies, and the local community.
Excellence: We strive for excellence in all aspects of care. Our commitment extends to physical, emotional, psychological, spiritual, and social well-being, ensuring quality care for patients.
Kindness: Kindness is a fundamental value. We create a welcoming, relaxed, and personal atmosphere of care, emphasising kindness in our interactions.
